The Bentwood Ring Guide covers the policies specifically for Bentwood Rings.
**Bentwood Ring Policy
Any of the rings that are in the Bentwood Ring Collection are excluded from Northern Royal’s 90 Day Return Policy, Exchange Policy, and Lifetime Warranty Policy. Bentwood Rings have their policies which can be found down below.
Bentwood Ring Return & Exchange Policy
Unfortunately, we do not allow Bentwood rings to be returned or exchanged for other rings due to the amount of time and details that it takes to make these rings. Each ring is uniquely different and tailored to each individual customer.
After Making A Purchase*
After you make a purchase for a bentwood ring, a free ring sizer will be sent to you right away unless you already received one before placing an order for a bentwood ring. Once you have used the ring sizer please go [here](https://northernroyal\.com/pages/customringguide\) to confirm your size. If the ring sizer confirms the same size you ordered still be sure to follow the instructions that come with the ring sizer.
Why do we send out ring sizers?
Besides the high level of craftsmanship and the amount of time that is spent on each ring. Northern Royal bentwood rings can be resized within a half size in either direction. If the ring needs to be resized more than a half size you would have to pay 50% of the ring price to allow for a brand new ring replacement. **Ring Sizer Shipping TIme?** **U.S. Customers:**2 to 5 days. **Canada:**8 to 14 **All Other International Countries: 9 to 22 days**
The Bentwood Life Care Guarantee
Repairs
Repairs are free of charge. You can send your ring in as many times as you'd like. We always do our best to try and avoid completely replacing your ring.
What happens if the ring cannot be repaired?
We will always do our best to repair your ring. However, if your ring is unrepairable you will have to pay 50% of the ring price so we can make you a brand new ring.
Appearance Of Bentwood Rings
Bentwood rings are made with organic materials which can make each piece different than what may be shown in the pictures. Your ring may have variances in color, wood shades, or grain pattern from what is shown in the picture due to the natural material that is produced by nature. Making them all the more unique.
Processing Time
The delivery times mentioned below are applicable if you have already used our ring sizer.
If we have not mailed you a ring sizer then add additional 5 days to the times below for U.S. Customers.
The current turnaround times are given below.
U.S. Domestic: 40 to 50 Days
Canada: 45 to 60
International Shipping: 45 to 60 Days
Discounts Codes
*Note: Unfortunately, we do not accept discount codes on any of the bentwood rings. Some discounts may work but they will delay the order.