Policies
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The 90 Day Return Policy If you do not like it in the first 90 days, you can send it back for a full refund. *NO hidden fees. The Wedding Policy Do you have an upcoming wedding? The 120-day ring exchange / resizing will not start until your wedding day. *If you do NOT have an upcoming wedding...
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How do you start the wedding day policy?
In the event, you want to use the wedding policy you would just send us the required documents when you actually need to use the policy. Documents would include at-least 2 receipt or invoices from your wedding day. Or you can send your marriage certificate if you feel comfortable with that. Pleas... -
Lifetime Warranty In the rare event that your ring becomes damaged in any way, we will replace it for free in the first year. What Happens After The First year? If your ring becomes damaged after the first year, we will still replace it for a small deductible of only $45.00. This will provide ...
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Please go to the link below for our quick guide on our policies https://northernroyal.com/pages/policies
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The 120 Day Resizing/Exchange Policy If your ring does not fit, you have 120 days to send it back and exchange it for a new size. Extension For The Resizing/Exchange Policy Our Wedding Policy. What is it? The 120-days resizing/exchange policy will not start until after your wedding day. We jus...
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If you have an upcoming wedding the 120-day ring exchange/resizing will not start until after your wedding day. *If you do NOT have an upcoming wedding then our 90-day return, 120 free exchange, resizing and lifetime warranty will start when you receive the ring. How do I validate my wedding dat...
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Warranty Directions - How To Submit a Warranty
Warranty Directions If you need to submit a warranty please Go Here or to the link below. https://northernroyal.com/pages/return-exchange The Warranty Policy - Year 1 In the rare event that your ring becomes damaged in any way, we will replace it for free in the first year. Just pay for shippi...